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Full-day Training Courses (9.30am – 3.30pm)

  • A Complete Guide to Conflict Management

  • Unleash Your Super Power 

  • Reboot your Resilience 

 

​​Our full-day training courses can be offered on Saturdays according to demand. All of the half-day courses can be expanded to a full day and full-day courses can be split into 2 half days.

They are a fully interactive experience in a supportive, confidential environment.

Delegates receive a hard copy text book ‘How to Rise – A Complete Resilience Manual', a digital companion workbook and key resources. They also benefit from ongoing support via the website www.resilientpractice.co.uk

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A Complete Guide to Conflict Management

Aim:

Conflict in the workplace leads to burnout and complaints. These are common causes for time off work and a reluctance to return. Most of our unhappiness is caused by conflict. External conflict directly mirrors where we need to work within the Self. When we are emotionally triggered we behave in an unconscious way and this contaminates all of our responses which in turn influences our environment leading to complaints and burnout

Objectives:

Understanding Conflict

  • To provide a safe confidential environment to unpack their own personal experiences of conflict in the workplace.

  • To provide a definition of conflict including recognising where it can add value

  • Levels of conflict between individuals and within teams

  • To explore conflict in the setting of the workplace

  • To describe Internal and external conflict

  • Understand where conflict comes from

    • Internal – self-awareness, cognitive behavioural cycles, cognitive dissonance and accountability

    • External - antecedents to conflict

Conflict Resolution

  • Explore conflict management styles (Thomas-Kilman model)

  • Accepted models of conflict resolution (VALUED, TSA)

  • Resilient Practice Conflict Resolution Framework (How-to)

Conflict Strategies

  • Learning conflict specific language techniques

  • Recognising cues that signal potential conflict

  • Managing openly aggressive communication

  • Processing feedback

  • Managing expectations (your own and others)

  • Practising beginners mind

  • Establishing healthy boundaries

  • Post-conflict SEA template

  • Learning a step-by-step guide to manage complaints

  • Learn practical accessible tools and techniques for mitigating the potentially harmful negative effects of conflict on you.

Intended Learning Outcomes:

  • Expert conflict resolution skills

  • Increased confidence 

  • Improved Resilience

  • Advanced communication skills

  • Increased productivity 

  • Improved job satisfaction

  • Peace in the workplace

  • Resulting in reduced likelihood of conflict and complaints

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Unleash your Superpower!

Aims:

This course is designed to empower! It will teach you how to make your responses conscious in every situation. When we do this, we are entirely in control of the future that we create. You will ‘Unleash your Superpower!’

Objectives:

A measure of delegates individuals wellbeing needs using the Resilient Practice Wellbeing Gap Analysis Questionnaire

A deep dive into self-awareness. An interactive discussion of the parts of the psyche that affect our responses and can limit us, stopping us from moving forwards.

  • Conditioning

  • Core beliefs

  • Shadow work

  • Archetypes

An exploration of the cognitive behavioural cycle and how unconscious cycles are constantly at play within us, affecting all aspects of our lives.

A masterclass of interventions

  • Observe and choose – the first step towards making our responses conscious in all situations.

    • Learn how to ‘press pause’ and become present

    • Invoking the observer self – meditative exercise

    • Observation diary to record cognitive behavioural cycles

    • Recognising distorted patterns of thinking

  • Recognising and reframing core beliefs

    • Understanding the rules of reframing

    • Appreciating the power of affirmation

    • Experiencing self-hypnosis

    • Becoming skilled in meditation 

  • Evaluating and reframing thoughts

    • Engaging in thought evaluation

    • Challenging cognitive illusions

    • Applying the rules of reframing

    • Creating positive thoughts

  • Managing emotions 

    • Breathing exercises

    • Physical activity

    • Fostering gratitude

    • Employ individually tailored self-care

  • Changing behaviours

    • Journaling and reflection

    • Visualisation exercises

    • Meditations with purpose

    • Mindfulness practice including ‘beginners mind’

    • Conscious communication

Intended Learning Outcomes: 

When delegates have completed the course they will:

  • Be able to identify their individual resilience needs using the Resilient Practice Wellbeing Gap Analysis Questionnaire

  • Have advanced level self-awareness

  • Understand how we are limited by unconscious survival mechanisms

  • Appreciate the power of the cognitive behavioural cycle

  • Know how to observe their responses and consciously affect their core beliefs, thoughts, emotions and behaviour in a positive way

  • Have gained expert communication skills

  • Be able to manage both internal and external conflict

  • Banish stress and anxiety

 

It is only when we are truly conscious that we can affect positive change within ourselves and our environment. Unleash your Superpower and live your best life.

 

 

Reboot your Resilience – A Complete Guide to Building Personal Resilience:

Aims and Objectives:

  • To raise awareness of the importance of looking after our mental health

  • To show delegates how to identify their individual resilience needs using the ‘Resilient Practice Resilience Gap Analysis Questionnaire’

  • To demonstrate how we are all influenced by our conditioning

  • To teach delegates about the science behind their emotions

  • To prepare delegates to challenge and reframe any negative patterns of thinking and negative core beliefs

  • To encourage delegates to participate in shadow work

  • To teach delegates how to recognise behaviours associated with common archetypes

  • To demonstrate a variety of powerful communication techniques

  • To teach a wide range of practical skills from which delegates will create a bespoke resilience toolkit The tools include ‘The Five-Point Rescue Plan,’ original meditations with specific purpose, mindfulness techniques, visualisation exercises, healthy rituals, organisational tools, reframing exercises, conflict resolution tools, physical exercises, NLP tools, manifestation techniques, grounding exercises and shamanic tools

  • To empower delegates in accepting responsibility for their own responses in all situations

  • To improve delegates mental wellbeing

  • To reduce the risk of burnout

Intended Learning Outcomes:

When delegates have completed the course they will have: 

  • A comprehensive resilience toolkit (skills, tools and techniques to use every day)

  • Increased confidence

  • Decreased anxiety

  • Advanced communication skills

  • Improved conflict resolution skills

  • Enhanced prioritisation and workload management

  • The ability to process adverse events in a healthy way

  • A resilient mindset

In addition trainees will receive:

  • A complimentary copy of ‘How to Rise – A Complete Resilience Manual’ which includes the course content and over 60 practical tools and techniques (RRP 14.99)

  • A digital workbook to encourage reflection and application of the course work.

  • Ongoing online support via the 'Resilient Practice Website'

  • Audios for meditations with purpose

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Back to Training

A Complete Guide to Conflict Management
Unleash Your Superpower

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